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Mehrtash Sepahan Company is a member of Tash Industrial Group, producing various types of industrial chemicals and lubricants based on mineral and synthetic (PAO, PAG) with an annual capacity of 110,000 tons in accordance with API, ASTM and DIN standards and has the European International Quality Assurance (CE) mark and the Integrated Management System (I.M.S) certificate based on the international standards ISO45001:2018, ISO9001:2015 ISO14001:2015 and ISO17025:2017. In 2006 and 2007, with its success in industrial self-sufficiency and superior quality, it was selected as an industrial model unit and in 2012, 2013, 2014, 2015, 2016, 2017 and 2018, it has also been awarded the titles of the selected industrial and mining community and the champion of industry champions and the best entrepreneur
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Mehrtash Sepahan Company, a manufacturer of various industrial chemicals and lubricants, has the European International Quality Assurance (CE) mark, accredited and dedicated laboratories of the Iranian Standardization Administration, and the Integrated Management System (I.M.S) certificate. Considering the importance and value of the customer in the organization, it defines and observes the following principles as customer relationship processes.
It places joint dialogue and interaction with customers at the forefront of its work in order to provide the best and most complete solutions and fully meet customer expectations.
It considers fair and excellent treatment and equality with all customers as requirements of its ethical principles and is diligent in observing them.
It values the specific demands and needs of each customer by considering values. Creates and maintains a clear process for handling customer requests or dissatisfactions, and is always ready to receive customer suggestions and criticisms at any time and place to handle requests and dissatisfactions, and will remain with the customer from the time the issue is raised to the time of response and obtaining results and assurance.
Fairly and without any bias, it always handles customer requests and issues in order to resolve problems, regardless of any orientation, and announces the results.
Protecting customer identity is one of our ethical principles and professional behavior, and it considers observing this point to ensure their safety.
This set of principles above is established as the principles of objectivity in all processes of the organization and considers itself obliged to implement them accurately and completely
As we have been able to satisfy customers in more than 25 industries active throughout our beloved homeland during the quarter of a century of professional activity in the field of production of synthetic industrial and automotive lubricants and special chemicals, in line with the market development strategy in global markets, for many years, Mehrtash Sepahan Company’s quality products have been exported to some countries in the continents of Asia, Europe and North America such as China, Indonesia, Kazakhstan, Georgia, etc. This company is a well-known successful exporter in the field of industrial and motor oils, and based on statistics received from the marketing and sales unit, we have achieved 87% satisfaction from international customers in the past 5 years alone. This has only been possible due to the efforts, commitment and knowledge of the organizational service personnel.Close ties with international laboratories in Asia, as well as the establishment of sales and sales engineering offices in Europe and North America, are evidence of this claim.
Among the products exported to the above countries, the following can be mentioned:
Tire oil
Hydraulic oil
gear oil
Water purification
Engine oil
Chemicals
Mehrtash Sepahan Company is working to increase its competitiveness by utilizing external resources for internal business processes, establishing Total Quality Management (TQM), accepting the principle of change and evolution, and avoiding traditional and stereotypical methods in solving new organizational problems, institutionalizing the concept of organizational values in all organizational activities, and optimizing and modeling the performance of successful organizations in the business arena in order to create a learning organization based on the principle of innovation in the field of environmental and international interaction in order to survive, maintain market share, and expand it.Research and Development Process
The main task of the research and development process at Mehrtash Sepahan Company is the following:
Improving existing products
Improving existing production processes
Creating new products
Creating new production processes
In this regard, considering the three characteristics of innovation, innovation and creativity, we have made every effort to increase performance and reduce gaps in research and development, and have taken important and fundamental steps to achieve continuous and transformational improvement.
Vision of the Research and Development Unit
The Research and Development Unit is a capable, creative and value-creating reference for the development and creation of complex chemical and oil processes and products at the national and international levels
The Research and Development Unit of Mehrtash Sepahan Company considers its main mission to be planning, implementing and evaluating applied research and developing and providing standards and consulting services in the field of chemical and oil products to domestic and foreign stakeholders. This unit, relying on expert and capable human resources and improving their scientific and technical level, takes steps towards the birth of knowledge and formulation of complex products in the aforementioned fields. Also, this unit, utilizing management standards and modern technologies, optimizes its research in order to protect the environment
Creativity and innovation
Today, companies need to create new knowledge and use it in the organization as organizational knowledge to increase their competitive power and continue their activities. Knowledge production, learning, and improving the level of insight of managers to motivate personnel in this direction are essential for competitive organizations in competitive conditions.
Mehrtash Sepahan Company has been able to take effective steps towards ideation and creativity by shaping and presenting new and valuable ideas, using mental abilities to create a new thought or concept, searching for a purposeful and organized process change, and achieving new commercial products by successfully implementing and executing creative ideas in the organization. In this regard, the patenting of several products for the first time in the country is a testament to this claim
Today, creativity and innovation are recognized as the secret to survival and the key to success for individuals and organizations.
Mehrtash Sepahan Company has been striving to improve the quality of its products by focusing on quality and concepts such as QFD and TQM, quality assurance systems, paying attention to customer demands and comprehensive use of quality control tools. It also strives to provide services to its customers by considering the characteristics of lean production by eliminating any type of non-value-added activity, eliminating waste, forming multi-functional teams, reducing organizational layers, continuous improvement, reducing product prices and standardizing activities
Competitiveness
Due to the increasing expansion of competitors’ activities, the diversity of products and rapid changes in technology in the business environment, and the corresponding increase in demand in the market, on the other hand, it has caused managers and business owners to consider increasing the competitiveness and agility of the organization as the most important result of scientific management and the most effective factor for survival and continued effective presence in the market.
Mehrtash Sepahan Company has carried out many activities with regard to factors affecting competitiveness such as the development of operational capabilities, marketing and technology in order to improve production processes and products to create value for the customer. Also, achieving agility with the aim of competitiveness in the market for excellence and improvement is one of the important issues that this company has always considered
Competence and flexibility
Mehrtash Sepahan Company, considering a set of capabilities and capabilities such as having a strategic vision, appropriate technology, product quality, cost effectiveness and frequency of introducing new products, meets the necessary competence for proper productivity of activities in order to achieve the desired goals. Also, with flexibility in the four areas of product volume, product diversity, organization and individual, it has provided the ability to produce and present various products and achieve different goals with the same resources and equipment
Environment
Management system and environmental compatibility
Energy and climate change: Description of the amount of electricity used, combustion fuels, use of new energies, measures to reduce the process of reducing greenhouse gases
Waste management: Description of waste recycling measures and hazardous and non-hazardous waste management
Water: Amount of water use, recycling and wastewater treatment
Air pollution: Examination of particles sent to the air and various pollutants
Environmental commitments in the form of company procurement: Effective purchases towards commitments such as paper, computers, etc. Discussion of these considerations
Transportation: Packaging and property management are other issues.
Attention to the supply chain and proof of suppliers who care about the environment should be mentioned.
Encouraging customers to observe environmental principles in daily activities
Encouraging employees to observe environmental principles in the workplace and home with the aim of making this principle a routine in their lives
Trust our knowledge and experience, you will be pleased with this assurance
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